Shipping

When choosing for shipping, we will deliver your order by insured post. The shipment is insured up to € 15,000. For purchases exceeding € 15,000 we recommend picking up your order in person or, where possible, spreading your order over multiple shipments.

We ship with FedEx. Your package will be securely sealed with security tape and shipped discreetly in packaging without our company name or logo. Orders are usually shipped twice a week: on Tuesday and Friday.

FedEx shipping information

You can follow your FedEx shipment here:
FedEx Netherlands +31 (0)800 0222 333 
FedEx Belgium + 32 (0)2-752 75 75 
FedEx International +1 800 463 3339 

  • Delivery Monday - Friday between 9:00 and 18:00
  • No choice in timeslot
  • Insured for up to € 15,000 in Europe per parcel
  • Signature required upon delivery
  • Delivery to your shipping address only

 

 

Delivery cost

The Netherlands 17.99   Postbox addresses no delivery
*including Frisian Islands & Dutch Flanders
         

Europe

Andorra € 59.99   Ireland € 49.99
Austria € 39.99   Italy € 49.99
België / Belgium € 17.99   Latvia € 59.99
Croatia € 79.99   Lithuania € 59.99
Czech Republic € 49.99   Luxemburg € 29.99
Denmark € 49.99   Poland € 39.99
Estonia € 49.99   Portugal € 39.99
Finland € 49.99   Serbia € 99.99
France € 39.99   Slovakia € 59.99
Germany € 29.99   Slovenia € 59.99
Greece € 49.99   Spain € 39.99
Hungary € 79.99   Sweden € 59.99
         

Rest of the world 

Please contact us directly about the shipping costs, you will need to arrange the insurance yourself.



Delivery times

Our products come from different renowned smelters. The delivery times are indicative and are dependent on the smelter. Delivery times may differ per product. You can view expected delivery times on the individual product pages. If the products are in stock, we will prepare them for the next possible shipment date within 48 hours of receiving your payment on business days.