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Delivery methods

When choosing for shipping instead of collection, we will ship your order by insured post. The shipment is insured up to € 15,000. For purchases exceeding € 15,000, we recommend picking up your order in person or, where possible, spreading your order over multiple shipments.

We ship with Mikropakket or FedEx. Your package will be securely sealed with security tape and shipped discreetly in packaging without our company name or logo. Orders are shipped twice a week: on Tuesday and Friday.

Mikropakket
Orders within the Netherlands or to Belgium ship with Mikropakket.


You can follow your Mikropakket shipment here:

Mikropakket Netherlands +31 (0)30-220 9011 
Mikropakket Belgium +32 (0)2-254 09 70 

  • Delivery from Tuesday - Saturday between 8:00 and 18:00
  • No choice in timeslot.
  • Insured for up to € 15,000 in Europe per parcel.
  • Identification required upon delivery.


FedEx
Orders outside the Netherlands or Belgium ship with FedEx. If you wish to receive your shipment to a Dutch or Belgian address by FedEx delivery, please inform us when placing your order. This will be subject to a € 5 surcharge per shipment.

You can follow your FedEx shipment here:
FedEx Netherlands +31 (0)800 0222 333 
FedEx Belgium + 32 (0)2-752 75 75 
FedEx International +1 800 463 3339 

  • Delivery Monday - Friday between 9:00 and 18:00
  • No choice in timeslot.
  • Insured for up to € 15,000 in Europe per parcel.
  • Identification required upon delivery.

 

Delivery cost

The Netherlands
The Netherlands € 17.99        
*including Frisian Islands & Dutch Flanders          
 Postbox addresses  no delivery        
           
Europe 
Albania € 99.99   Italy € 44.99  
Andorra € 59.99   Latvia € 59.99  
Austria € 39.99   Lithuania € 59.99  
Belarus € 99.99   Luxemburg € 24.99  
Belgium € 17.99   Moldova € 99.99  
Bosnia and Herzegovina € 99.99        
Bulgaria € 79.99   Poland € 39.99  
Croatia € 79.99   Portugal € 39.99  
Czech Republic € 44.99   Romania € 79.99  
Estonia € 49.99   Serbia € 99.99  
Denmark € 44.99   Slovakia € 54.99  
Finland € 44.99   Slovenia € 54.99  
France € 34.99   Spain € 39.99  
Germany € 24.99   Sweden € 49.99  
Greece € 49.99        
Hungary € 79.99   Ukraine € 99.99  
Ireland € 44.99   United Kingdom € 44.99  
           
Rest of the world 
Please contact us directly about the shipping costs, you will need to arrange the insurance yourself.



Pick-up in Amsterdam

After you have received notice from us that your delivery is ready for collection, you can pick up your purchase in our store at no extra cost. Please remember to bring a valid form of identification (Passport, Dutch driver's license or ID-card) and your receipt of payment with you. Pick-up by a third party is not possible.



Delivery times

Our products come from different renowned smelters. The delivery times are indicative and are dependent on the smelter. Delivery times may differ per product. You can view expected delivery times on the individual product pages. If the products are in stock, we will prepare them for the next possible shipment date or for collection within 48 hours of receiving your payment on working days.