FAQ

Precious metal purchases cannot be revoked because developments on the financial market and fluctuations in precious metal trading rates greatly influence the retail price of precious metal products. As the selling party has no control over such developments, purchases of precious metals are, by law, excluded  from the statutory right of cancellation or return. Before placing an order, we advise you to read individual product descriptions and specifications in order to make an informed choice. Do you have a question about a product or our services? Do not hesitate to contact us in advance, as we are always happy to assist you.